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We design, build, and support technology, internet, and telecommunications for small-medium sized businesses.
We are a great option for any small-medium sized business, and are very affordable. In fact, we can usually Remotely Monitor, Manage, and provide 24/7 Technical Support on any network connected device for about $1 a day.
The infrastructure cabling is the backbone to every technology project, whether it is supporting your wireless WiFi network, video security surveillance cameras, or your Voice-over-IP business phone system. Get it wrong, and you will spend a lot of time and money trying to figure out why things aren't working as expected. DMIS takes pride in our structured cabling and love to show it off whenever we get the chance. Our work is not only certified and professionally done, but it is also a work of art.
Knowing what you need and then installing it the right way is critical. We work with you to determine what technologies best fit your requirements, find you the best pricing, manage the ordering process, and then have everything shipped to us for staging, configuration, and testing. Once it has been fully configured and tested, and running without issue for at least 48 hours, it is shipped to your location and physically installed by a DMIS service technician, with any final adjustments being made by a remote senior technology engineer.
Now that everything is installed and working as expected, who is going to monitor everything and support it when it breaks or changes are needed? Our Technical Assistance Center (TAC), Security Operations Center (SoC), and Network Operations Center (NoC) constantly monitor every aspect of your environment 24 hours a day, 7 days a week, 365 days a year, and are immediately available to assist you when things go wrong or last minute changes are needed. We keep detailed documentation and leverage proven processes to ensure that your business is always up and running.
Everyone at DMIS have years of experience in technology. We are experts at everything from desktop computers and printers, to wireless networks and information security, and even internet services and business Cloud PBX phone systems. Basically, we are experts at just about everything that connects to a network.
DMIS is built from the ground up to be affordable for small-medium sized businesses and non-profit organizations. That doesn't mean that our services are any less than more expensive options, it just means that our pricing is very competitive. In fact, we are much less expensive than hiring full-time employees, and we never take vacation.
DMIS is often brought in to fix and stabilize business technology environments, and we do that very well. We bring documented processes, change control disciplines, and best-practices to our clients that result in stable and predictable IT infrastructures for their users.
DMIS, at its core, is an efficient and cost effective technical support organization that is dedicated to keeping mission critical business systems and applications up and running, 24 hours a day, 365 days a year. We monitor and manage everything that can be connected to a network, such as firewalls, wireless access points, routers & switches, desktops, servers, and Clouds (Office365, AWS, Azure, etc...).
We are made up of highly trained and experienced technical support analysts and systems engineers, sophisticated and current industry-leading monitoring & reporting tools, nationwide field technicians, and well documented best-practice processes that are all focused on one thing, achieving 100% uptime service availability for all of our clients.
Think of DMIS like a 911 SWAT emergency response team for your business. If it is critical to your business, it is critical to us, and we make sure that it is always up, always running, all the time!
DMIS has the experience and expertise to help you define your requirements, including hardware and software specifications, internet & MPLS services, and business VoIP PBX systems, all based upon on your business objectives & financial goals.
DMIS can receive your hardware at our secure facility, stage it, configure it, label it, and physically install it at your office, anywhere within the United States. Guaranteeing a successful installation with minimal impact to your user community.
DMIS can remotely monitor and manage your IT environment and provide real-time technical support, 24 hours a day, 365 days a year. Ensuring that your business critical applications are always up and running and your users always have an expert available.
DBS MANAGED IT SERVICES | 2591 Dallas Pkwy, Suite 300, Frisco, TX 75034-8563 | Office (866) 820-5381 | Fax (972) 212-7271 | 24x7 Support (866) 546-3062 | email@example.com
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